This offering focuses on risk reduction and business resilience rather than a technical assessment. It sits between a Security Monitoring Assessment and a full SOC/Incident Response Maturity Program. This service will be delivering operational procedures, runbooks, escalation workflows, tabletop exercises, and response readiness, assisting with risk reduction and business resilience, rather than a technical assessment.
Core Advantages
- Security operations maturity We evaluate how well your SOC functions across people, processes, and technology to identify strengths, gaps, and opportunities for improvement.
- Incident triage processes We assess how alerts are initially reviewed, prioritized, and assigned to ensure rapid and consistent triage.
- Alert handling procedures We review how analysts investigate alerts, document findings, and escalate issues to ensure high‑quality, repeatable workflows.
- Escalation workflows We analyze escalation paths, handoff points, and communication channels to ensure incidents move efficiently through the response lifecycle.
- Evidence collection processes We evaluate how logs, artifacts, and forensic data are gathered to ensure investigations are complete, defensible, and audit‑ready.
- Containment procedures We review how incidents are contained, isolated, and mitigated to ensure rapid response and minimal business impact.
- Root cause analysis capabilities We assess your ability to identify underlying causes, contributing factors, and systemic weaknesses after an incident.
- Security runbooks We evaluate the quality, completeness, and usability of runbooks to ensure analysts have clear, actionable guidance.
- Post‑incident review processes We review how lessons learned are captured, documented, and fed back into operations to strengthen future response.
- Tabletop exercise readiness We assess your ability to run effective tabletop exercises that validate response plans and improve team coordination.
- Executive incident communications We evaluate how incident updates are communicated to leadership to ensure clarity, accuracy, and business relevance.
- Metrics and reporting We assess SOC KPIs, dashboards, and reporting practices to ensure leadership has visibility into performance and risk.
Core Offerings
- Security operations assessment A full evaluation of SOC processes, tooling, staffing, and operational maturity.
- Incident response readiness review Assessment of response plans, workflows, and preparedness for real‑world incidents.
- Runbook development Creation or refinement of technical runbooks that guide analysts through consistent response actions.
- Tabletop exercise planning Design of realistic tabletop scenarios that test response capabilities and identify gaps.
- Escalation matrix development Creation of a clear escalation structure defining roles, responsibilities, and communication paths.
- Security incident workflow design Development of structured workflows for triage, investigation, containment, and recovery.
- Post‑incident review process development Creation of a repeatable process for capturing lessons learned and improving future response.
- Operational metrics design Definition of KPIs and dashboards that measure SOC performance and incident trends.
- Security governance recommendations Policies, standards, and operational guardrails that strengthen long‑term SOC maturity.
Client Deliverables
- Security Operations Assessment Report A comprehensive evaluation of SOC maturity, gaps, and improvement opportunities.
- Incident Response Playbooks High‑level response guides for common incident types, tailored to your environment.
- Technical Runbooks Step‑by‑step procedures for analysts to follow during investigations and containment.
- Escalation Matrix A clear, structured escalation model defining who to contact, when, and for what severity.
- Tabletop Exercise Package Scenarios, scripts, and facilitation materials for running effective tabletop exercises.
- After‑Action Report Template A standardized template for documenting lessons learned and improvement actions after incidents.
- Security Operations Metrics Dashboard Analyst‑ and executive‑focused dashboards showing SOC KPIs, trends, and performance indicators.
- 30 / 60 / 90‑Day Improvement Roadmap A phased plan outlining the most impactful steps to strengthen SOC maturity and response readiness.
- Executive Summary Presentation A leadership‑ready briefing summarizing findings, risks, and strategic recommendations.
Pricing
Small Organizations (10-100 users): $10,000 – $15,000
Scope:
- Incident response review
- Security operations assessment
- Basic runbook development
- Escalation workflow definition
- Tabletop exercise planning
- Executive reporting recommendations
Mid-Market Organizations (100-500 users): $15,000 – $25,000
Scope:
- Multiple security teams
- Formal incident response processes
- Runbook library development
- SOC workflow assessment
- Metrics design
- Tabletop facilitation
Enterprise / Government (500+ users): $25,000 – $50,000+
Scope:
- Security operations maturity assessment
- Multi-team escalation models
- NIST-based incident response processes
- Crisis communications planning
- Executive exercises
- Comprehensive runbook development
Security Operations & Incident Response Accelerator – Premium Version: Fixed Fee: $24,995
Includes everything in the assessment plus:
- SOC Maturity Assessment
- NIST Incident Response Alignment
- Executive Crisis Communication Playbooks
- Ransomware Response Runbook
- Insider Threat Response Procedures
- Cloud Incident Response Procedures
- Sentinel and Defender Workflow Integration
- Tabletop Exercise Facilitation
- KPI & SLA Framework
- 12-Month Security Operations Roadmap